At fashionableproduct.com, customer satisfaction is our top priority. We understand that sometimes products may not meet your expectations, and we are committed to making the refund process as smooth as possible. Please read our refund policy carefully before making a purchase.

Eligibility for Refunds

You may request a refund if:

  • The product received is defective, damaged, or not as described.
  • You receive the wrong item.
  • The product is unused, unopened, and returned within the specified return window.

Return Timeframe

  • All refund requests must be initiated within 7 days of receiving your order.
  • Requests made after this period may not be eligible for a refund.

How to Request a Refund

To request a refund, please contact our customer support team with your order details:
📞 +88 01306-882108
📧fashionableproducts270@gmail.com

Include the order number, product name, reason for return, and any supporting photos if applicable.

Refund Process

  • Once your return request is approved, you will be provided with instructions on how to send the product back to us.
  • The product must be returned in its original packaging and in a resaleable condition.
  • Upon receipt and inspection of the returned item, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed within 7-10 business days, using the original payment method.

Non-Refundable Items

  • Products that have been used, damaged by the customer, or missing parts.
  • Sale items or discounted products unless they are defective or damaged.

Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or defective item).
  • Shipping costs are generally non-refundable.

Exchanges

Currently, we do not offer direct exchanges. If you wish to exchange a product, please request a refund first and place a new order.

Contact Us

If you have any questions about our refund policy or need assistance, please contact us:
📞 +88 01306-882108
📧fashionableproducts270@gmail.com
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